1. Information We Collect:

We may collect the following categories of information when you interact with UltralinkAI:

- Name, phone number, and email address

- Account or service-related information

- SMS opt-in data and consent records

- Communication history and service interactions

- Information voluntarily provided through forms or direct contact.

We do not knowingly collect information from individuals under the age of 13.

2. How We Use Your Information:

We use collected information solely to:

- Provide UltralinkAI services and AI-driven support

- Send service-related notifications and updates

- Deliver SMS messages you have opted in to receive

- Respond to inquiries and provide customer support

- Improve system performance and security

- Comply with legal and regulatory obligations

3. SMS Consent and Data Protection:

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.
Information sharing to subcontractors in support services, such as customer service, is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.

This includes, but is not limited to, mobile numbers, opt-in consent, and SMS interaction data.

4. Data Security:

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, alteration, or loss.

5. Service Providers:

UltralinkAI may use service providers strictly for operational support such as customer service, infrastructure, and SMS delivery. These providers are authorized to use information only as necessary to perform their services and may not use SMS opt-in data for any other purpose.

6. Your Choices:

You may opt out of SMS communications at any time by replying STOP. You may request access, correction, or deletion of your information by contacting: [email protected]

7. Policy Updates:

This Privacy Policy may be updated periodically. Updates will be posted on this page.

8. Contact Information:

UltralinkAI Email: [email protected]

9. Terms of Service:
UltralinkAI’s services are provided subject to our Terms of Service, which can be reviewed at: https://ultralinkai.com/terms